¿How do we process the orders?

At the time of payment, an email or SMS is created that confirms your order. Then one of our agents will contact you through the contact methods provided, to send you the instructions or information necessary to complete the order.

¿How long does it take to me to receive the product?

Due to the volume of orders we have, it usually takes between 1-3 days to finish.

¿How can I trust you?

We have a fairly large number of positive reviews that we publish on Instagram every day or that you can see yourself on this page in the "About us" section. Apart from the collaborators who make the Butano Cuentas brand more prestigious and which you can see in the "Collaborators" section on this website

¿Is there any chance to be refunded?

We can only make returns for services or products not delivered and having requested the return within the first 24-48 hours from when the order was placed.

¿What payment methods you accept?

On the Payment Screen: Credit/debit cards, Paypal, Shop, Google pay (Automatic payment). Through Instagram (Manual payment): Cryptocurrencies, Bank account, bizum and through other platforms such as cashapp or zelle, you must contact us through Instagram and ask us for the corresponding credentials to proceed with the manual payment.